frequently asked questions
We sell two products. Power Belt Pro is a wearable EMS belt for your core and lower back. EMS Conductive Spray is a light mist that helps the belt's pads make even contact with your skin.
No. Every order placed on this site is a one-time purchase — there is no subscription option at checkout. If you have a recurring order from an earlier offer and want it stopped, email support@thegreatproject.com and we will cancel it for you.
Every order is covered by a 90-day money-back guarantee from the date of delivery, even if you have used the product. Email support@thegreatproject.com with your order number and we will send return instructions.
No. It is not for use with a pacemaker, during pregnancy, or on broken skin. Consult your doctor if you are unsure whether EMS is suitable for you. The spray is for external use only.
Orders are shipped from US and overseas warehouses.
Orders are typically processed within 1–2 business days and delivered within 7–12 business days in the United States.
No. Mist a little EMS Conductive Spray on clean skin, fasten the belt, and start on the lowest intensity. Full instructions are included in the box.
Email support@thegreatproject.com or call +1 (660) 229-8436, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. We reply within 1 business day.